The Poly Voyager Focus 2 is a sleek, wireless Bluetooth headset designed for superior audio quality and comfort. It features advanced noise cancellation, a long-lasting battery, and smart sensors for seamless call management. This guide provides a detailed overview of its features, setup, and usage.
Overview of the Poly Voyager Focus 2
The Poly Voyager Focus 2 is a cutting-edge wireless Bluetooth headset designed for professionals seeking exceptional audio quality and comfort. It combines advanced noise-cancellation technology with a sleek, ergonomic design, making it ideal for busy work environments. Available in two variants—Voyager Focus 2 UC and Voyager Focus 2 Office—it caters to both mobile and desk phone users. The UC model connects via Bluetooth or a USB adapter, while the Office variant includes a base station for seamless switching between desk and mobile calls. With up to 19 hours of talk time, smart sensors for call management, and a comfortable over-the-ear design, the Voyager Focus 2 ensures all-day productivity. Its Acoustic Fence technology blocks out background noise, ensuring crystal-clear communication. Whether in a noisy office or a remote workspace, this headset delivers a premium experience tailored for modern professionals.
Key Features of the Poly Voyager Focus 2
The Poly Voyager Focus 2 boasts an array of innovative features that enhance productivity and user experience. It offers advanced noise cancellation with its Acoustic Fence technology, ensuring clear audio even in noisy environments. The headset provides up to 19 hours of talk time and rapid charging capabilities, with a full charge achievable in just two hours. Smart sensors automatically detect when the headset is worn or removed, enabling intuitive call management. It supports Bluetooth 5.0 for reliable wireless connectivity and includes a high-fidelity USB adapter for seamless PC or Mac integration. The ergonomic design ensures all-day comfort, while the over-the-ear form factor provides a secure fit. Additionally, the Poly Lens desktop application allows users to customize settings, update firmware, and access advanced features, making the Voyager Focus 2 a versatile and powerful tool for professionals.
Setting Up the Poly Voyager Focus 2
Setting up the Poly Voyager Focus 2 is straightforward. Start by unboxing and familiarizing yourself with the headset and accessories. Connect via Bluetooth or USB, and use the Poly Lens app for customization and pairing guidance. Ensure the headset is charged and paired to your device for optimal performance.
Unboxing and Physical Overview
Unboxing the Poly Voyager Focus 2 reveals a sleek, lightweight headset designed for comfort and functionality. The package includes the headset, a charging stand, a USB adapter, and a quick-start guide. Weighing just 155 grams, the headset features soft ear cushions and an adjustable headband for all-day wearability. The design emphasizes durability with premium materials, ensuring a professional appearance. The Focus 2 is available in two variants: the UC model for mobile and computer use, and the Office model, which includes a base station for desk phone compatibility. The headset’s intuitive controls, including volume, mute, and call management buttons, are thoughtfully placed for easy access. The charging stand provides convenient wireless charging, while the USB adapter ensures reliable connectivity to your device. The overall design balances style and practicality, making it ideal for office or remote work environments.
Connecting the Headset to Your Device
Connecting the Poly Voyager Focus 2 to your device is straightforward and offers multiple options for flexibility. For Bluetooth connectivity, place the headset in pairing mode by holding the call button until the LED flashes. Select the headset from your device’s Bluetooth menu to establish a secure connection. The headset also includes a pre-paired USB adapter for high-fidelity audio when connected to a computer. Simply plug the adapter into your USB port, and the headset will automatically pair. The Focus 2 supports up to 98 feet of wireless range, allowing freedom of movement. The connection is stable and reliable, ensuring uninterrupted audio during calls or media playback. With its advanced Bluetooth 5.0 technology, the Voyager Focus 2 delivers a seamless and high-quality connection experience across devices.
Pairing via Bluetooth or USB
Pairing the Poly Voyager Focus 2 with your device is a seamless process, offering both Bluetooth and USB connectivity options. For Bluetooth pairing, enable the feature on your device, then press and hold the call button on the headset until the LED flashes red and blue. Select “Poly Voyager Focus 2” from your device’s Bluetooth menu to complete the pairing. The headset supports Bluetooth 5.0, ensuring a stable and reliable connection up to 98 feet away. Alternatively, you can use the included USB adapter, which comes pre-paired with the headset for effortless plug-and-play connectivity. Simply insert the adapter into your computer’s USB port, and the headset will automatically connect. This dual-connectivity feature allows you to switch between Bluetooth and USB modes seamlessly, ensuring flexibility for different environments and devices.
Using the Poly Voyager Focus 2
The Poly Voyager Focus 2 delivers enhanced productivity with intuitive controls, smart sensors, and advanced noise cancellation. It allows seamless call management, hands-free operation, and customizable settings through the Poly Lens app.
Answering and Ending Calls
The Poly Voyager Focus 2 simplifies call management with intuitive controls and smart sensors. To answer a call, press the dedicated call button or use voice commands. The headset automatically detects when you put it on, allowing you to take calls hands-free. For ending calls, press the call button again or remove the headset, which triggers the smart sensor to end the call. The headset also supports call rejection by pressing and holding the call button. Additionally, the Voyager Focus 2 allows you to manage multiple calls seamlessly, with options to hold or switch between calls. The noise-canceling microphone ensures your voice is clear, even in noisy environments. Customizable settings through the Poly Lens app let you tailor call handling to your preferences. This makes the Voyager Focus 2 a reliable choice for professionals needing efficient communication solutions.
Adjusting Settings and Customization
The Poly Voyager Focus 2 offers extensive customization options to tailor the headset to your preferences. Through the Poly Lens desktop application, you can adjust noise cancellation levels, audio settings, and sidetone to enhance your listening experience. The application also allows you to customize the call button functionality, enabling you to define actions like rejecting calls or muting the microphone. Additionally, the smart sensors can be configured to automatically answer calls when you put on the headset or play/pause music when you remove it. You can also personalize the LED indicators for notifications and battery status. The Voyager Focus 2 supports firmware updates, ensuring you have the latest features and improvements. By leveraging these customization options, you can optimize the headset for your specific needs, whether for professional calls or entertainment.
Using the Poly Lens Desktop Application
The Poly Lens desktop application is a powerful tool designed to enhance your experience with the Voyager Focus 2. It allows you to manage and customize various settings, ensuring optimal performance. Through the app, you can check the headset’s battery status, update firmware, and access troubleshooting guides. Additionally, Poly Lens provides detailed insights into device connectivity and audio settings. You can also use the app to customize the headset’s behavior, such as enabling or disabling smart sensors, adjusting noise cancellation levels, and personalizing LED notifications. The application serves as a central hub for maintaining and optimizing your Voyager Focus 2, ensuring it operates seamlessly with your devices. Regular updates through Poly Lens help keep your headset up-to-date with the latest features and improvements, ensuring a premium user experience.
Maintenance and Troubleshooting
Regularly clean the headset with a soft cloth and store it in a protective case to prevent damage. Update firmware via Poly Lens for optimal performance and troubleshoot common issues efficiently.
Cleaning and Storage Tips
To maintain the Poly Voyager Focus 2’s performance and longevity, clean it regularly with a soft, dry cloth. Avoid harsh chemicals or excessive moisture, as they may damage the headset. For storage, use the original case or a protective pouch to prevent scratches and dust buildup. Ensure the headset is dry before storing to avoid moisture-related issues. Regularly inspect and clean the ear cushions and microphone mesh for optimal audio quality. Store the charging stand and USB adapter separately to avoid damage. For extended periods of inactivity, charge the headset to 50% capacity to preserve battery health. Always refer to the user manual for detailed cleaning and storage recommendations to ensure your Voyager Focus 2 remains in excellent condition.
Common Issues and Solutions
Common issues with the Poly Voyager Focus 2 may include connectivity problems, poor audio quality, or battery life concerns. For connectivity issues, reset the headset by holding the power button for 10 seconds. Ensure Bluetooth is enabled on your device and the headset is in pairing mode. If audio quality is poor, clean the microphone mesh with a soft brush and ensure the headset is properly fitted. For battery issues, charge the headset fully and avoid letting it drain completely. If problems persist, update the firmware via the Poly Lens app. Resetting the headset or restarting your connected device can often resolve unexpected behavior. Always refer to the user manual or contact Poly support for further assistance. Regular maintenance and updates can help prevent these issues and ensure optimal performance. Visit the official Poly website for detailed troubleshooting guides and resources.
Updating Firmware and Software
To ensure optimal performance, regularly update the firmware and software of your Poly Voyager Focus 2. Use the Poly Lens desktop application to check for updates. Connect your headset to your computer via USB or through the Bluetooth USB adapter. Open the Poly Lens app, select your device, and navigate to the “Support” or “Updates” section. If an update is available, click “Update Now” and follow the on-screen instructions. The process may take a few minutes, and the headset may restart during the update. Once complete, your device will have the latest features and improvements. For troubleshooting, reset the headset by holding the power button for 10 seconds. Always ensure your headset is fully charged before updating. Visit the official Poly website for detailed instructions and download links. Regular updates enhance functionality, noise cancellation, and connectivity. Keep your Voyager Focus 2 up-to-date for the best experience.
Compatibility and Accessories
The Poly Voyager Focus 2 is compatible with PCs, Macs, mobile devices, and desk phones. It supports Bluetooth and USB connections. Accessories include a charging stand, USB adapter, and travel case, enhancing versatility and productivity for office and remote use.
Compatible Devices and Systems
The Poly Voyager Focus 2 is designed to work seamlessly with a wide range of devices and systems, ensuring versatility for various work environments. It is compatible with PCs, Macs, mobile devices, and desk phones, making it ideal for both office and remote work setups. The headset supports Bluetooth connectivity, allowing it to pair with smartphones and tablets, while the included USB adapter enables reliable connections to computers. It is also compatible with popular unified communication platforms such as Microsoft Teams, Zoom, and Cisco Webex, ensuring uninterrupted communication during video conferencing. Additionally, the Voyager Focus 2 works with Poly’s BT700 USB adapter for high-fidelity audio and stable connections. Its universal design makes it a flexible solution for professionals needing a reliable headset across multiple devices and systems.
Charging Stand and USB Adapter
The Poly Voyager Focus 2 comes with a sleek charging stand that ensures convenient and efficient charging. The headset can be placed on the stand, which connects via micro-USB to a power source, such as a wall adapter or computer. The charging process is quick, with the headset reaching full charge in approximately two hours. Additionally, the Voyager Focus 2 includes a high-fidelity Bluetooth USB adapter, which is pre-paired with the headset for seamless connectivity to computers. This adapter provides stable, high-quality audio and is easy to use—simply plug it into a USB port. The charging stand and USB adapter are designed to complement the headset’s portability and performance, ensuring users can stay connected and productive throughout the day. These accessories enhance the overall user experience, making the Voyager Focus 2 a practical choice for both office and remote work environments.
The Poly Voyager Focus 2 stands out as a premium choice for professionals seeking a reliable, high-performance wireless headset. With its advanced noise-cancellation technology, comfortable design, and long-lasting battery life, it excels in both office and remote work settings. The inclusion of smart sensors, intuitive controls, and seamless connectivity options further enhances its usability. The comprehensive manual and software support, such as the Poly Lens desktop application, ensure users can customize and maintain their headset effortlessly. Whether for calls, video conferencing, or multimedia, the Voyager Focus 2 delivers exceptional audio quality and convenience. Its durability and stylish design make it a worthwhile investment for anyone looking to elevate their communication experience. With consistent updates and robust customer support, Poly continues to solidify its reputation as a leader in innovative audio solutions.